Swiss Madison SM-WT450 Ivy Wall Hung Elongated Toilet Bowl 0.8/1.28 GPF Dual Flush

Bien heureux de cet achat!

I have in the past done Geberit and Toto wall hung toilet installations. To save some money I went with Swiss Madison this time. I think the construction and installation process are very similar and about equal or on part in terms of what it takes to hook up and get into the wall. Unfortunately when we turned the water on for the first time we realized the float valve assembly was broken. <<Original Post: I hope to work with Swiss Madison to get a replacement part but based on some reviews here - - I'm not optimistic. I will follow up this review when/as Swiss Madison helps me to make this right.>> New Information: WOW did they go above and beyond! I told them about the part being broken and they began to ship me a new parts bag for the fill valve. THEN, due completely to my error, I realized they had my old address and had send the parts there.... so I let them know about this and a day later I had yet another parts bag overnight shipped to my new house. They did not charge me for the second bag of parts even though it was my fault! Incredible customer service. The swap out of the part was Very Easy and took about 4-5 minutes. I suspect that back in the first place the problem was not with their product but rather probably with the shipper knocking things around. It has been installed now since June and it flushes well, doesn't leak, is very quiet, and looks sharp/modern.

Elegante diseño, con caja oculta y buena calidad de descarga. Estoy satisfecho con esta compra

I love everything about this toilet except the flush. It doesn’t get everything out like a traditional toilet, it flushes front and back not swirling like a traditional flush.

So I must say for my first ever toilet install this thing came with every piece needed to connect into my existing plumbing which was nice. It’s very sturdy and hold my weight (200 lbs+) no problem and is super firm. It’s a lot of work especially being my first install and be VERY careful installing the toilet itself. You have to cut the toilet connection pieces and if you don’t cut them to the proper length you can bust some of the brackets on the toilet mount itself. You need to be careful not to cut it too short as well as the toilet would then leak/fail when you go to flush.My only real negative is that the flush itself doesn’t always do the best job on your #2’s. It can require an extra flush but I’m very happy with it!